Happy Customers

Are your customers happy with your Customer Service?

If your customer contact needs are being served by TPi Billing Solutions, you can bet they are!

Our Call Center serves customers in most US states and in Puerto Rico and the U.S. Virgin Islands, and is located at our home office in Tulsa, OK.  We guarantee your customers won't be greeted by a difficult-to-understand, heavily-accented voice, named "Steve".

TPi's Call Center can be contracted for ongoing support for your billing issues, with a number of ways to interface with your customers' billing data...or perhaps you just need a one-time period of contact, for accepting registrations for a special event, or educational course.  We are scaleable and flexible to your needs, and capable of fully programmable scripting and routing of calls.

Our representatives receive notes of praise included with payments, over the phone, and some customers even take the time to write a letter!  Here is just a sample of some of the comments we have received from some of your customers, regarding our service:

"I wanted to express extreme grattitude for Heather and her expertise.  She got it done in 2 minutes after I had spent hours on the phone with another company.  I am very thankful."

"Rae called about the account and stated that Yolanda was a delight to work with, and was very helpful in explaining what happened to the account."

 "[Account Holder] said that Virginia was very nice and explained it to her, and Sarah was nice and helpful also."

"I just want to say what a wonderful, caring, competent employee she is, and I hope you will consider her for any advancement. She is a real asset to your company."

Your customers are important to us.  Imagine the level of service your company will receive as our client! 

Welcome to TPi

TPi Billing Solutions is a full-service Billing Services Provider, located in Tulsa, Oklahoma. We serve customers in most US states and in Puerto Rico and the U.S. Virgin Islands. We understand the logistics and challenges that our customers face in successfully and efficiently completing back-office functions. We can develop fully automated and custom processes to receive your data, produce the statements and post payments to your bank account and also update your proprietary billing software. TPi is also adept at producing your marketing mailings, periodical newsletters, notices and supplemental mailings at a fraction of the cost you may be currently paying. In some cases we can offer a 75% discount on postage alone. Call TPi today to streamline your costs and productivity in ways that you may not have thought possible.

About Us

Our in-depth data processing services integrate with virtually any proprietary accounting software system. We offer secure data transmittal and fully automated data transfers and processing. Our quality assurance staff oversees Process Development and ongoing downstream processes at every phase of operations. We utilize the latest technology in high-speed variable data printing and mailing equipment, which enables us to process millions of pieces of mail every year taking care to account for and verify each one. Our state of the art remittance Lock Box processing offers up front pricing and the ability to process payments and transactions multiple times per day. What sets TPi apart is our full-service, bi-lingual customer care call center. In addition, our technological expertise allows us to offer any form of electronic presentment you may desire. This includes email, fax, online bill viewing and payment, SMS bill-pay and automatic payment plans for your customer base. We’re also available at thousands of near-by locations for walk-in payments.